Returns & Exchanges
At Brilliant Books, we want you to be completely satisfied with your fashion-forward purchases, which is why we offer a 30-day window for all returns and exchanges. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the unworn garments back into their original packaging, ensuring all Brilliant Books designer tags and security seals are intact.
Drop Off the Package
Affix the prepaid label to the outside of your box and drop it off at any authorized shipping location or schedule a carrier pickup.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing